Motor Insurance | Claims

Windscreen

Should you suffer damage your windscreen and you have a comprehensive motor policy, you can claim for the repairs or replacement of the windscreen under your policy without it affecting your No Claims Bonus.

Steps:

1. Report the damage to us

2. Complete and return the claim form we provide you with, along with pictures of the damaged windscreen, another picture showing said windscreen that has the cars numberplate in frame and an estimate from the garage of your choice.

3. An independent surveyor will assess the damages and the costs, before approving repairs with the garage.

4. The garage will contact you to arrange a time and date for the repairs.

There is a £50.00 excess for windscreen claims, payable directly to the garage once repairs are done, upon collection.

Breakdown Assistance

If you have opted to include ARAG breakdown cover in your policy, help is available 24/7.

In the event of a breakdown please call

+34 918 288 074.

Own Damage Only Claims

Should your vehicle be involved in an accident that does not involve a third party and you have a comprehensive motor policy, you can claim for your own damages.

Steps:

1. Report the claim to us via claims@capurroinsurance.com or by phoning 20040850

2. Complete and return the claim form we provide you with, along with a copy of the driving license of the person driving at the time and an estimate from the garage of your choice.

3. An independent surveyor will assess the damages and the costs, before approving repairs with the garage.

4. The garage will contact you to arrange a time and date for the repairs.

5. The excess listed in your policy schedule is payable directly to the garage once repairs are completed, upon collection.

Please note, own damage claims against your comprehensive motor policy will affect your No Claims Bonus at renewal (unless you have opted to have protected no claims bonus).*Subject to full Terms and Conditions.